SCOPE: The goal of the Community Health Navigator is to connect families with affordable health insurance options and provide connections to appropriate services to broadly address the health needs of program participants. The Urban League, in partnership with Oregon Health Authority, will provide outreach, education, cultural mediation, and health navigation to African Americans in North, Northeast and Outer East Portland to increase awareness about the availability and eligibility for enrollment in various Health Plans and make connections to services to improve health in our community.
The Community Health Navigator will provide outreach to recruit participants and educate community members of the current array of programs and services within the Urban League. The navigator will recruit, enroll, track progress, and provide advice and support to participants, with a goal of ensuring 100% of Urban League participants are covered by some type of health insurance.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Contributes to the Urban League’s mission, commitments, goals, and to the team effort by performing the following duties:
- Develop, implement, monitor and evaluate enrollment program in accordance with contractual goals under the guidance and leadership of the Programs Director.
- Create materials and conduct extensive outreach to inform families of available health plans and other health services.
- Develop and maintain professional relationships and partnerships with community partners that are in contact with African American families who may be eligible for Oregon Health Plans, including schools, after-school programs, community clinics, local organizations, and faith-based communities.
- Assess clients’ involvement in services, identify barriers to care and readiness to access care, including: client knowledge of eligibility status, health records, and other personal information required for Oregon Health Plan intake.
- Ensure compliance with all contract requirements including program performance data, reports, and documentation as required.
- Collect information and data using the highest degree of confidentiality and professionalism, as may be required for compliance reporting purposes.
- Maintain accurate, complete, and current written and database records/files.
- Available to work occasional evenings and weekends as required in meeting program goals.
- Contribute to the overall team effort by completing other duties as assigned.
- Help maintain current array of program collateral and outreach materials for various programs within the Urban League.
- Assist with breaks and lunches for front office staff when and if needed.
- Attend all required funder and partner meetings.
- Locate upcoming events at which to conduct outreach activities, maintain calendar of such events.
- Submit monthly funder reports in a timely fashion.
QUALIFICATIONS AND SKILLS
Any combination of education and experience that demonstrates the ability to perform the duties of the position is qualifying. This would typically include:
- Bachelor Degree in Community Health, Social Work or related field
- Minimum of three years of experience in community outreach, health education, or social services, working with and relating to African Americans.
- Community Health Worker (or other traditional health worker) Certification preferred, but will train.
- Commitment to and knowledge of social justice issues and the dynamics of social change, the history and mission of the Urban League of Portland.
- Knowledge and understanding of working with low income families and specifically within the African American community, particularly in light of the unique strengths and barriers in this community.
- Knowledge of emergency, social, education, domestic violence, health, human services, and information/referral systems.
- Demonstrated computer skills and proficiency in Microsoft Office Suites with an emphasis on Microsoft Word, Excel and Outlook programs.
- Must have a car for daily use, in-state insurance with your name on the policy and a valid Oregon state license, active for at least one year with an acceptable driving record.
- Skill in interviewing, needs assessment, and coordination of services for unmet needs both by phone and in-person.
- Ability to take initiative and prioritize tasks; good time-management, problem prevention, and problem-solving skills.
- Ability to work cooperatively with others and support the goals and mission of the Urban League of Portland.
- Good written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.
- Ability to listen and develop rapport and relate well with community members.
- Ability to maintain confidentiality of sensitive information.
About the Urban League of Portland: Established in 1945, the Urban League of Portland is one of the oldest African American service, civil rights and advocacy organizations in the region. We are part of a network of over 90 National Urban League Affiliates across the country and are recognized as one of the leading voices for African Americans and others in Oregon and Southwest. The Urban League of Portland’s mission is to empower African Americans and others to achieve equality in education, employment, health, economic security and quality of life. Our programs include a distinctive blend of direct services, organizing, outreach, and advocacy. We offer workforce services, community health services, summer youth programming, senior services, meaningful civic engagement opportunities, and powerful advocacy.
Equal Opportunity Statement: The Urban League of Portland is an affirmative action and equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, national origin, religion, creed, age, sex, sexual orientation, marital status, mental or physical disability, or status as a Vietnam-era or special disabled veteran in accordance with applicable federal and state laws.
Please submit a detailed and compelling letter detailing your suitability for this position and your passion for the mission of the Urban League of Portland. Cover letters must specifically address how you meet the education, experience and other work requirements. Please include names and contact information of three references and a CV/resume to gro.xdplunull@tnemtiurcer Please include your first and last name and position title “CHN2018” in the subject line. No calls accepted. Position is open until filled, but interested candidates are strongly encouraged to respond quickly.
To apply for this job email your details to firstname.lastname@example.org