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Multnomah County Human Services

Pay Range: $36.94 – $45.47

Department: Department of County Human Services (DCHS)

Job Type: Regular Represented

Exemption Status: United States of America (Non-Exempt)

The Opportunity:

To guarantee consideration, please apply by October 8, 2019.

We will accept applications after that date, and we may consider applications received after that date as needed until the position is filled.


We describe the required application materials in the SCREENING AND EVALUATION section below.

When completing the application on Workday as an external candidate through, you will come to a page where one of the prompts is to upload a “Resume/CV.” This is the place where you need to upload your resume and response to the requested prompt. There will be no other instruction for you to upload your resume and other files. Do not submit your application before you upload all of your attachments.

When completing the application on Workday as an internal candidate, you may need to scroll down to see the “Resume / Cover Letter” prompt on your screen. This is the place where you need to upload your response to the requested prompt (and your resume, if you choose to include one). There will be no other instructions for you to upload your files. Do not click the orange “Submit” button before you upload all of your attachments.

— Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted in Workday. —


We are searching for our new colleague to join our team of passionate, committed, and engaged people practicing civic innovation inside of Multnomah County.

Have the appetite to work inside local government for social change?  Curious about how design mindsets and practices might be used to impact public systems in service to the community?

Then you might be the person whom we seek!

The Multnomah Idea Lab (MIL) is an internal team within the Department of County Human Services (DCHS), charged with seeking policy and innovation solutions at the intersection of poverty and race.

We use Equity and Human Centered Collaborative Design, Critical Thinking, and Applied Research in service to the County’s mission:

“The Multnomah County Board of Commissioners plans for the needs of a dynamic community, provides leadership to ensure quality services, prioritizes the needs of our most vulnerable and promotes a healthy, safe and prosperous community for all, and the DCHS Northstar:

“In Multnomah County, every person – at every stage of life – has equitable opportunities to thrive.”

This Work Matters – watch our video to learn more.

To learn more about the MIL – visit our webpage.

Primary responsibilities of a Multnomah Idea Lab Team Member (Research Evaluation Analyst Senior job profile) include:

Contributing to the County’s racial justice agenda, inclusively Leading With Race, working individually and systemically

Using equity centered and collaborative design practices and tools to deliver co-learning experiences, facilitate design processes, and build skill sets within the Department, across the County, and among external partners and jurisdictions

Performing comprehensive analysis of health and human service policy and supporting the development and execution of Department and community-wide policy agendas supporting social and economic justice

Serving as a technical consultant and subject matter expert in policy analysis and development

Compiling analyzing, presenting, and reporting on data to explain socio-economic phenomena, poverty, social determinants of health, health inequities, income disparities, and education and employment trends

Producing real world tests of promising ideas generated through critical thinking

The successful candidate will demonstrate:

Ability to act within a racial justice analysis that includes deep understanding of whiteness, anti-blackness, genocide, and other forms of oppression of people of color

Knowledge of trauma-informed practices

Knowledge of principles and practices of equity centered and collaborative design

Ability to successfully and independently manage multiple projects and deadlines under time constraints that are complex, difficult, and varied

Ability to collaborate and build relationships within a team to achieve positive work outcomes

Ability to build effective partnerships with internal and external colleagues who have distinct charters, missions and goals

Ability to consider approaches that go beyond individual programs into policy and system levels

Skill set to be comfortable with change
Inclusively Leading With Race: At Multnomah County, we inclusively Lead With Race in everything we do. We don’t just accept difference; we value it and support it to create a culture of Safety, Trust, and Belonging for our employees. We are proud to be an Equal Opportunity Employer.


We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process.

Minimum Qualifications/Transferable Skills*:

Equivalent to a Master’s degree from an accredited college or university with major course work in public administration, health administration, business, or social sciences including studies in applied research or evaluation subjects (Professional work at or near the level of this position can substitute year for year for the educational requirement; for example, a four-year degree + two years of experience)
Four (4) additional years of increasingly responsible applied research and/or evaluation experience, including experience leading research or evaluation projects

*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or lived experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.


The Application Packet:

1. A resume. Please attach your resume as a separate document.

(If you are an internal candidate, you may choose to complete your Talent Profile in Workday instead of or in addition to attaching a resume, but a comprehensive Talent Profile is not required to apply for this position.)

2. A response to the following prompt:

In 500 words or less, and/or visually, tell us the story of how you might use civic innovation within government to end poverty.

Please attach your response to the requested prompt as a separate document, image and/or video file.

Note for internal candidates: After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you fill out and submit the Oregon Veteran Preference Questionnaire.

— Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted in Workday. —

We will not review attached files that are not your resume, your response to the requested prompt, or documentation that establishes your eligibility for veterans’ preference. (The recruiter as listed on the job announcement must receive all required veterans’ preference documentation by the closing date of the recruitment.)

The Selection Process: For details about how we typically screen applications, review our overview of the selection process. We expect to evaluate candidates for this recruitment as follows:

1. Initial review of minimum qualifications

2. Application materials review

3. Phone screen

4. Consideration of top candidates

5. Reference checks

Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.


Type of Position: This hourly union-represented position is eligible for overtime pay.

Note regarding salary placement: New employees and rehires will be paid at the minimum rate in the range for their classification unless a higher rate is approved by the Appointing Authority.

Diversity and Inclusion: At Multnomah County, we don’t just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.


Recruiter: Mark Kille

Email: su.octlumnull@ellik.kram

Phone: 1 (503) 9887527 x87527

☆ Dont forget to tell your interviewer that you heard about this opportunity from the Urban League of Portland ☆