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Multnomah County

Closing Date:  October 23, 2019
The Opportunity:

Pay Range and Position Type: $71,869.54 – $110,943.51  Annually.  This a non represented management position and is not eligible for overtime. This recruitment may be used to fill other regular, limited duration, or temporary positions.

Work to support the community-wide effort to end homelessness.

The Joint Office of Homeless Services was established in 2016 to oversee the delivery of services to people experiencing homelessness in Multnomah County. The office represents a shared commitment between Multnomah County and the City of Portland to ending homelessness and more effectively addressing the needs of people experiencing homelessness.  The Joint Office of Homeless Services partners with A Home for Everyone to develop and implement strategies to eliminate homelessness. Please learn more about our community-wide efforts at A Home for Everyone.


As the Homeless Services Program Manager, you will be a member of the JOHS management team, supervising a team of program staff who lead population-specific systems of care and oversee the implementation of the Joint Office’s federal Continuum of Care responsibilities and strategic initiatives; you will support the development and implementation of County-wide and office-specific strategic planning initiatives, including workforce equity strategies, office-wide personnel, supervision, and contract management policies; and you will represent the JOHS in County, City, and community-based forums.  In this role you will provide culturally responsive supervision, strategic leadership and coordination to develop and strengthen the Joint Office of Homeless Services.


Responsibilities in this role will include:

Providing effective culturally responsive supervision to program team members
Providing coaching, mentoring and career planning to staff
Modeling accountable communication, inclusive decision-making, while creating a supportive work environment that encourages employees.
Advancing Multnomah County’s Workforce Equity Strategic Plan strategies
Developing, and assisting in implementation of policies, procedures, and goal objectives
Providing staffing to various A Home for Everyone committees
Providing leadership to population-specific systems of care
Providing leadership, direction and oversight on strategic initiatives
Overseeing the development and management of contracts with community based organizations delivering homeless services
Through ongoing community engagement and program and outcome monitoring, working to continuously improve the quality of services being offered through the JOHS
Participating in budget preparation and administration; preparing cost estimates for budget recommendations and working with the Business Service Team to monitor and control contract expenditures.

To Qualify
We will consider any combination of lived experience of homelessness, relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.

Minimum Qualifications/Transferable Skills:

A Bachelor’s Degree or equivalent years of experience
Four (4) years of direct experience that includes:

Program/project  planning, development, implementation management
Management or supervisory experience leading a team of individuals from diverse backgrounds
Budget planning, budget development, and/or contract management
Project management
Public contracting requirements
Demonstrated experience analyzing difficult and complex program, administrative, project, operational, and organizational objectives and reaching sound, logical fact-based conclusions and recommendations
Strong written and verbal communication skills, with demonstrated ability to effectively communicate with a diverse range of stakeholders, community partners and staff.
Preferred Qualifications/Transferable Skills: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills. We will consider any combination of lived experience of homelessness, relevant work experience, volunteering, education, and transferable skills

Experience applying an equity lens in policy and programming processes, with knowledge and skill in advancing racial justice and understanding how systems of oppression intersect
Experience working in government
Experience interfacing with public officials and their staff
Knowledge of the needs of and barriers faced by people of color experiencing homelessness
Experience working with Service Point, Workday, and Excel
Screening and Evaluation
The Application Packet:

A completed online application.
A resume covering relevant experience and education. Please be sure your resume includes the following for each employer: name of employer, location, dates of employment, your title, a brief summary of your responsibilities, the number of employees under your supervision.
A cover letter that expands on your resume, and addresses

why you are interested in this position and how your experience and skill set align with the minimum and preferred qualifications listed.
Note: The application,  resume and cover letter should demonstrate your work experience/skills and how it is related to those shown in the Overview and To Qualify sections of the job announcement. Please be thorough, as these materials may be scored and determine your eligibility for an interview.


The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:

Initial review of minimum qualifications: We may do an additional preferred review and/or send out additional supplemental questions to identify those highest qualified.
Consideration of top candidates: We will consider qualified candidates in order of rank and score from the list of eligible candidates. This may include panel interview(s), a hiring interview, and/or additional testing to determine the best candidates for a position.
Background check and reference checks: All finalists must pass a thorough criminal records check and reference check.

Diversity and Inclusion: At Multnomah County, we don’t just accept difference; we value it and support it to create a culture of dignity and respect for our employees.


We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.




Tyesha Robertson

Email:  su.octlumnull@nostrebor.ahseyt


+1 (503) 988-9033 x89033

☆ Dont forget to tell your interviewer that you heard about this opportunity from the Urban League of Portland ☆