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Multnomah County
  • Full Time
  • Portland
  • $62,103.36 - $95,838

Department: Department of County Human Services (DCHS)

Job Type: Regular Non-Represented

Exemption Status: United States of America (Exempt)

Closing Date: October 07, 2019

Pay Range: $62,103.36 – $95,838.77 annually

Multnomah County Veterans Services Officers,  (CVSOs) provide advocacy to Multnomah County’s veterans as they seek access to state and federal veteran’s benefits. As the Program Supervisor, you will manage a team of CVSOs and Case Aides. The CVSOs help Veterans apply for various services with different eligibility criteria and conduct over 2,300 face-to-face appointments, annually. At any given point in time, the CVSOs are serving over 8,100 Veterans in Multnomah County.

Aging, Disability & Veterans Services Division, Veterans Service Office has committed to supporting Veterans and military connected families, by helping to lead the County’s Veterans Services Task Force, in order to strengthen the network of community partners. We implement intentional and targeted outreach with multiple access options for LGBTQ Veterans, women Veterans, Veterans within communities of color, Veterans experiencing homelessness, justice-involved Veterans, as well as Veterans and military connected families experiencing socio-economic disparities.

Primary responsibilities include:

● Program Delivery

Supervise the program that ensures veterans and their families have access to all benefits and pensions allowable through the Veterans Administration
● Program Planning, Development and Coordination

Manage and monitor budgets
Develop policy and coordinate activities with staff and community agencies who provides assistance to veterans and their families
Collaborate with others to address key issues that veterans face

● Personnel Management

Oversee a workforce that must meet national and state  certification requirements
Diversity and Inclusion: At Multnomah County, equity is at the core of what we do. We just do not accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer.

To Qualify:

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.

Minimum Qualifications/Transferable Skills*:

● Ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values

● Education/Training: Bachelor’s degree or equivalent practical experience
● Experience: Three (3) years of increasingly responsible professional leadership or technical program experience in the areas of services/benefits determination for veterans and federal benefits administration. (Preferred: related public sector experience)

● Must pass a criminal background check

● Must have a valid driver’s license

*Transferable Skills:
Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

Screening and Evaluation:

The Application Packet:

1.   A completed online application.

2.  Attach a 1-page cover letter and in the body of your letter, address the following elements:

Why are you interested in this specific opportunity and
How do your unique qualifications, skills and experiences make you an ideal candidate for this position?
3.   After you have submitted your application, check your Work Day inbox and complete the Veterans Preference Questionnaire prior to application deadline.

The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:
● Initial review of minimum qualifications
● Cover letter review
● Phone screen or oral exam
● Consideration of top candidates
● Background and reference checks

Diversity and Inclusion: At Multnomah County, we don’t just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.


Recruiter: Gary Miguel

Email: su.octlumnull@leugim.c.yrag

Phone: 1 (503) 9887454 x87454

☆ Dont forget to tell your interviewer that you heard about this opportunity from the Urban League of Portland ☆