Who we are:
Neighborhood House is here for families facing hunger and homelessness, vulnerable seniors and children who need help in school. Founded in 1905 by the Portland Section of the National Council of Jewish Women, Neighborhood House was the city’s first organization committed to helping the many immigrants who were arriving at that time, and living primarily in South Portland.
What we do:
Neighborhood House assists low-income, recent immigrant and other vulnerable people living in the greater Portland area. Our programs serve disadvantaged children needing help to be successful in school, families facing hunger and homelessness, and seniors needing support so they can remain living active and independent lives.
Neighborhood House’s program participants represent a remarkably diverse mix of ethnicities and cultures. To meet the needs of these diverse communities, Neighborhood House offers culturally-specific services for African, Latino, Middle Eastern and Russian immigrants in various programs. We have many bilingual staff who speak Spanish, Russian and Somali and other African languages to effectively reach out to non-English speakers and to insure they feel welcome and are getting the help they need. We believe an equitable workforce will strengthen and enrich our organization and strongly encourage all qualified persons to apply regardless of race, gender identity, sexual orientation, religion, or otherwise.
What we offer our employees:
Neighborhood House believes our employees are our best investment. Because of this, we provide an excellent full-time (30 hours and above) benefits package including a fully paid medical plan with no out of pocket expenses for co-pays, prescriptions, out-of-pocket expenses (really!) through our Nonstop Wellness broker, paid dental insurance, paid life insurance, paid long term disability insurance, 403B with matching, FSA, and more. We also offer generous paid time off accrual at four weeks for the first year and five weeks for the second year (building up from there), 240 hours PTO paid out upon leaving, 11 paid holidays a year, and a flexible working schedule for most positions.
Job Title: Volunteer & Events Coordinator
Reports To: Development Director
Type: Full Time Exempt
The FT Volunteer & Events Coordinator is a key member of our “small-but-mighty” Fundraising/Community Engagement/Communications Team tasked with raising critically-needed funds to support and sustain Neighborhood House’s economic equity work in the community. This position oversees Neighborhood House’s Volunteer Program, including recruitment, placement, and tracking of approximately 600 volunteers annually in our CRM software. The position will also increase the agency’s visibility by representing Neighborhood House at community events, and developing partnerships with new businesses and community organizations. Lastly, it will have a major role in planning our annual dinner-auction, and will oversee several smaller donor cultivation and fundraising events.
ESSENTIAL DUTIES & RESPONSIBILITIES
Community Engagement and Volunteer Program Administration Duties:
Maintain updated menu of opportunities for community involvement, including client-driven initiatives, volunteer projects and other opportunities for business and community investment.
Responsible for volunteer recruitment activities such as maintenance of Neighborhood House volunteer web-page and other web-based recruitment tools and outreach at community events.
Represent Neighborhood House regularly at community events.
Respond to volunteer inquiries in a timely and professional fashion.
Process all volunteer applications, including screening and placement in the volunteer program.
Collect volunteer service data from Program Managers on a monthly basis.
Staff 6-8 Family Volunteer Night events per year, and other volunteer events.
Recruit and supervise volunteers in support of Development events and projects, such as mailings and outreach activities.
Fête Locale – Annual Dinner Auction:
Help Develop team identify event concept/theme.
Use AuctionPay software to set up the event website for use in procurement, ticket sales and guest registration.
Oversee procurement of auction items and catalogue ad sales.
Coordinate volunteers assisting with procurement, ads sales, data entry and decorations.
Complete donation tracking paperwork for volunteers to use in data-entry.
Oversee purchasing of event supplies.
Oversee event logistics and administration, including generating auction materials from AuctionPay software and assembling packets for attendees.
Recruit staff and other volunteers for the day of the event.
Supervise day of volunteers.
Donor Cultivation and Small Fundraising Event-related Duties:
Work with the Development team to plan 6-8 donor cultivation and small fundraising events.
Help develop event concepts and timelines.
Coordinate with vendors to secure catering and other needed supplies.
Engage new and existing business partners to seek donations, and non-profit discounts whenever possible.
Monitor timeline to keep events on track.
Other duties and responsibilities as assigned by the supervisor.
EDUCATION AND/OR EXPERIENCE
Bachelor’s degree and a minimum of one (1) year of experience in events planning; preferably within the field of non-profit or development setting; and one (1) year experience working or volunteering experience in non-profit fundraising and/or volunteer coordination; or equivalent combination of education and experience.
Knowledge of Microsoft Office such as Word and Excel and experience with CRM software, preferably Raiser’s Edge, and event software, preferably AuctionPay. Exceptional organizational and interpersonal skills with highly effective oral and written communications skills. Ability to write effective and personalized donor correspondence, including acknowledgement letters for organizations and individuals at all giving levels.
Ability to work effectively both independently and as part of a team and have a strong sense of ethics and understanding of the need for confidentiality.
Must have flexibility and be able to adjust to changing job demands.
This position will not supervise staff, but will supervise individual and groups of volunteers.
Ability to work effectively with a wide variety of individuals and groups and ability to work independently.
Demonstrated ability to work effectively with individuals from diverse communities and cultures and communicate effectively with those whose English language skills are limited. Excellent oral and written communication and ability to communicate professionally with clients, families, service providers, community members and co-workers. Ability to work as a team player. Ability to work with sensitive and confidential information. Exceptional organizational skills.
Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style.
Ability to work with mathematical concepts such as addition, subtract, multiplication and division.
Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
CERTIFICATES, LICENSES, REGISTRATIONS
Must possess valid driver’s license, reliable personal transportation, ability to be insured by the Neighborhood House’ insurance and provide proof of personal automobile insurance.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time using a computer monitor and keyboard; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand; walk; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 20 pounds up and down the stairs. Must be capable of moving and maneuvering furniture and equipment as required. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
NOT AT RISK: This position has been determined not to be at risk for bloodborne pathogen exposure. This employee is required to take the standardized annual hazard communication training prior to working.
Please submit resume and cover letter via the following link for this and other open positions:
You may also apply for the position via email if the above links aren’t working for you, we just ask that you please try the application through ADP first before emailing.
Please be sure to include the posting title you are applying for, and also where you heard about this position.