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Transition Projects


Position:        Residential Advocate

Location:        Doreen’s Place

Supervisor:    Doreen’s Place Manager

Hours:                        Friday – Monday 12:00am (midnight) – 8:00am

Wage:             $13.00 Hourly

$.20 per Hour Shift Differential

Eligible for Language Differential

Benefits:        Benefits Eligible



Oversee shelter facility in a manner that is consistent with Transition Projects mission, values, policies and procedures. Actively work as part of a team to provide services to clients. This is a full-time represented position working 40 hours per week swing shifts.


1.    Supervise shelter activities to ensure safety of residents.

2.    Assure cleanliness, sanitation, and upkeep of facility, performing minor maintenance and cleanup duties as necessary or requested.

3.    Maintain confidentiality of residents, staff and agency.

4.    Provide advocacy and information and referral services to residents.

5.    Facilitate problem solving and provide crisis intervention services to residents as necessary.

6.    Perform urinalysis and breathalyzer testing of residents as needed.

7.    Coordinate with agency staff to ensure consistent delivery of services.

8.    Attend agency and program staff meetings.

9.    Supervise resident chore assignments and their completion.

10.  Responsible for knowing and following policies and procedures with regard to building safety.

11.  Responsible for knowing and following procedures in emergency situations.

12.  Responsible to maintain accurate logs, shift reports, and client records, both manually and using web-based program.

13.  Supervise volunteers in assisting shelter staff and residents.

14.  Other duties as assigned.



Each Transition Projects employee must:

1.    Represent the organization professionally at all times.

2.    Serve as a positive role model to participants and tenants.

3.    Maintain positive relations with program participants, volunteers, co-workers, staff from other agencies, agency funders, and the general public.

4.    Be tested for TB within 2 weeks of hire and be retested at least annually thereafter throughout employment.

5.    Acquire First Aid/CPR/AED certification within 30 days of hire and be retested biannually thereafter throughout employment.

6.    Complete Bloodborne Pathogens and Narcan Training within 30 days of hire and be retested annually thereafter throughout employment.

7.    Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed.

8.    Plan and organize work effectively and ensure its completion.

9.    Exercise necessary cost control measures.

10.  Demonstrate reliability by being present for work as scheduled, arriving and leaving on time and taking breaks in expected time frames.

11.  Interact effectively with persons of diverse ethnic backgrounds, religious views, cultural       backgrounds, and sexual orientations and treat each individual with respect and dignity.

12.  Embrace teamwork and promote a team-oriented environment.

13.  Demonstrate initiative.

14.  Make decisions that reflect consistency with Transition Projects philosophy, policies, and procedures.

15.  Participate in ongoing development and improvement of all program processes and relationships.

16.  Attend agency and program staff meetings.



The physical and mental demands described here are representative of those that must be met by an employee, with or without accommodation, to successfully perform the essential functions of this job.


Hearing and vision adequate for interaction with clients, interaction with staff and interaction with the general public.
Hearing adequate for telephone work. Vision adequate for close work.
Hand and finger dexterity adequate to operate standard office equipment.
Ability to walk, bend, stand, sit, reach, stoop, pull, sit, climb stairs, and squat.
Ability to perform CPR for fifteen minutes continuously.
Ability to lift 50 pounds.

1.    The right individual for this position has a passion for helping others and a desire to work in an organization that serves people who are experiencing poverty and homelessness.

2.    Bachelor’s degree in related field or one year experience in social services preferred. Experience working with homeless/low-income population helpful.

3.    Understanding of the issues surrounding homelessness, chemical dependency, domestic violence and sexual assault.

4.    Demonstrated ability to work independently. Ability to appropriately assess a situation and take corrective action as necessary.

5.    Knowledge of services available to low-income and homeless persons in Multnomah County through Transition Projects and other agencies or the demonstrated ability to obtain such knowledge.

6.    Demonstrated ability to provide crisis intervention and to follow procedure in crisis situations.

7.    Written and verbal communication skills. Good computer skills. Ability to use web-based data collection program.

8.    This position requires current First Aid and Adult CPR-AED certification. Individuals must attain such certification within 30 days of hire, and must be physically capable of performing CPR for 15 minutes continuously. Additionally, must be tested for TB within 2 weeks of hire.

9.    Successfully complete Bloodborne Pathogen training and Narcan training within 30 days of hire.

10.  Bilingual English/Spanish preferred.



The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

To apply for this job email your details to

☆ Dont forget to tell your interviewer that you heard about this opportunity from the Urban League of Portland ☆