POSITION DESCRIPTION: Business Services Coordinator Proposed Start Date: ASAP
HOURS & LOCATION: 1.0(FTE) 40 hours per week, mostly 8-5 with some evenings and weekends.
Located at Community Works Project Office, 11826 NE Glisan St, Portland, OR 97220
PAY RANGE: Begins at $37,440 + current array of benefits
SUPERVISOR: Workforce Program Manager with some accountability to Community Works Project Manager
SCOPE: The Community Works Project is a collaborative program that provides job preparation and placement services to Temporary Assistance to Needy Families (TANF) participants who are participating in Job Opportunities Basic Skills (JOBS) program. Human Solutions is one of 6 agencies working collaboratively under the Community Works umbrella to provide culturally and linguistically responsive services to Portland’s diverse JOBS program participants. The Business Services Coordinator will develop, coordinate and maintain connections to business and community resources for JOBS participants to meet their employment plan goals and to achieve project outcomes.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Develop subsidized work (JOBS Plus) and volunteer (Work Experience/WE) sites for CWP clients.
· Support Workforce Specialists in developing unsubsidized employment opportunities for participants.
· Provide participant screening prior to job referral to ensure a good fit based on their particular qualifications and barriers,
· Act as a liaison between employers and Workforce Specialists.
· Assist employers and JOBS Plus/Work Experience clients with ongoing training needs; address concerns of employers; provide effective follow-up to placement. Work with employers to resolve ongoing issues.
· Stay abreast on local business and industry development trends. Target growing industries that truly match JOBS participants’ employment opportunities.
· Support Project Management in daily project operation, outcomes achievement, and developing reports to DHS management and project leadership team.
· Present employment and volunteer opportunities at regular project staff meetings to ensure employment resource sharing, participants’ referrals to employment opportunities, coordination with local businesses and partnering agencies. Encourage open communication and team approach to project activities with a customer service approach.
· Organize employers’ presentations and hiring events for project participants.
· Prepare written and verbal presentations to individuals and groups; speak to trade organizations, local and state employer groups, training providers, community organizations, etc. to provide public awareness about Community Works Project.
· Maintain up to date listings of work opportunities and identify areas for further development based on preferences and profiles of Community Works Project job seekers.
· Track the work performance, placement satisfaction and training progress of JOBS Plus and Work Experience participants through informal check-ins and regularly scheduled evaluations.
· Represent Community Works consortium and Urban League of Portland at meetings with DHS management and staff, Work Source centers and other agencies upon Community Works Project Manager’s request.
· Any other duties as assigned.
EDUCATION / EXPERIENCE/ LICENSURE
Bachelor’s Degree in related field
OR Three (3) years’ experience providing workforce development services or related human services experience, working with and relating to African Americans
1 year work experience in job development and placement activities
Must have a car for daily use, in-state insurance with your name on the policy and a valid Oregon state license, active for at least one year with an acceptable driving record.
Commitment to and knowledge of social justice issues and the dynamics of social change, the history and mission of the Urban League of Portland.
· Experience with pre-employment activities and job search development.
· Advanced knowledge and/or experience in job development and placement activities.
· Knowledge and/or experience of vocational and/or placement counseling for immigrant and refugee populations.
· Knowledge of the local job market and concerns of employers.
· Ability to function in a positive manner in a demanding work environment, to demonstrate a high degree of flexibility, to respond to priorities and schedules that change frequently.
· Ability to meet multiple, sometimes conflicting deadlines.
· Strong analytical and decision-making abilities.
· Ability to deal with distressed and/or demanding clients and employees in an effective manner.
· Ability to work in a fast paced environment and make good judgments as it pertains to clients.
· Ability to maintain a high level of confidentiality.
· Strong skills in intercultural, interpersonal and organizational communication.
· Ability to take initiative and prioritize tasks; good time-management, crisis prevention, critical thinking, and problem-solving skills.
· Good written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.
· Ability to listen and develop rapport and relate well with community members.
· Ability to maintain confidentiality of sensitive information.
· Ability to prepare clear, accurate and concise reports.
· Be punctual, good attendance, and be able to work flexible hours to meet the availability of clients.
· Ability to use basic office equipment, telephone, copy machine, fax machine, and computer.
· Ability to sit, stand, walk, drive, talk on the phone and/or use computer for long periods of time.
Ability to work cooperatively with others and support the goals and mission of the Urban League of Portland.
How to apply: Please submit a detailed and compelling letter detailing your suitability for this position and your passion for the mission of the Urban League of Portland, as well as names and contact information of three references and a CV/resume to gro.xdplunull@tnemtiurcer Please include your first and last name and position title “Business Services Coordinator 2017” in the subject line. No calls accepted. Position is open until filled, but interested candidates are strongly encouraged to respond quickly. Equal Opportunity Employer.
About the Urban League of Portland: Established in 1945, the Urban League of Portland is one of the oldest African American service, civil rights and advocacy organizations in the region. We are part of a network of over 90 National Urban League Affiliates across the country and are recognized as one of the leading voices for African Americans and others in Oregon and Southwest. The Urban League of Portland’s mission is to empower African Americans and others to achieve equality in education, employment, health, economic security and quality of life. Our programs include a distinctive blend of direct services, organizing, outreach, and advocacy. We offer workforce services, community health services, summer youth programming, senior services, meaningful civic engagement opportunities, and powerful advocacy.
Equal Opportunity Statement: The Urban League of Portland is an affirmative action and equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, national origin, religion, creed, age, sex, sexual orientation, marital status, mental or physical disability, or status as a Vietnam-era or special disabled veteran in accordance with applicable federal and state laws
To apply for this job email your details to Recruitment@ulpdx.org